When your unit arrives, it is booked in, visually inspected, and connected to our diagnostic equipment to confirm the fault codes and identify the affected components. We carry a comprehensive stock of components specific to the DQ381 mechatronic, which means we are rarely waiting for parts. Once the repair is complete, the unit goes through a series of bench tests to verify correct operation before it is prepared for return.
Return is via free tracked courier, and you will receive tracking information as soon as it has been dispatched. If for any reason a repair is going to take longer — for example if we find secondary damage that needs additional attention — we will contact you before proceeding, not after.
Which Vehicles and Years Does This Repair Cover?
The DQ381 gearbox was introduced across the VAG Group from approximately 2016–2017 and continues into the current generation of vehicles. Vehicles we regularly work on include:
- VW Golf GTI Mk7.5 (2017–2020) and Mk8 (2020–present)
- VW Golf R Mk7.5 and Mk8
- VW Tiguan (2017–present), including Allspace
- VW T-Roc (2018–present)
- Audi A3 (8V facelift 2017–2020 and 8Y 2020–present)
- Audi Q2 (2017–present)
- Audi TT (2017–2023)
- SEAT Leon Cupra (Mk3 facelift and Mk4)
- SEAT Ateca (2017–present)
- Skoda Octavia vRS (Mk3 facelift and Mk4)
- Skoda Karoq and Kodiaq (selected variants)
If your vehicle is not on this list, call us anyway — the DQ381 was fitted across a broader range of VAG Group models and engine variants than this summary covers, and we can quickly confirm whether we cover your specific application.
Who Are The Vehicle Check and Why Should You Trust Us With Your Gearbox?
The Vehicle Check is an automotive electronics specialist based in Enfield, North London, with over a decade of hands-on experience in ECU repair, transmission electronics, body control modules, and a wide range of automotive electronic systems across European, Japanese, and American vehicles.
We work on DSG mechatronic units every week — not as an occasional sideline, but as a core part of what we do. Alongside DQ381 repairs, our team regularly handles mail-in repairs for a wide range of electronic components including ECU repair and cloning, ABS module repair That breadth of experience matters — it means our technicians understand how interconnected automotive electronic systems behave, not just how to swap components.
If you are local — within roughly 60 miles of Enfield — you are also welcome to drive in with the vehicle and we can discuss the fault in person. But for the vast majority of our customers, the mail-in route is just as straightforward and gets the same quality of repair. Get in touch and we will talk you through the next step.