Crash Data Reset Mail-In Service UK | The Vehicle Check
If your situation is time-sensitive — for instance, you need a vehicle back on the road for work — give us a ring on 0203 489 2610 and we'll do our best to accommodate you.
Is a Crash Data Reset the Same as an Airbag Module Repair?
Not always — but they're closely related. A crash data reset addresses the locked fault data written during an impact. In some cases, particularly after a more serious collision, the module may also have sustained internal component damage — failed capacitors, damaged microcontrollers or corrupted firmware — that requires a full component-level repair on top of the data reset.
When your module arrives, our technicians assess it fully. If it needs more than a straightforward data reset, we'll contact you to explain what's involved and confirm the cost before proceeding. We don't carry out work without your approval.
Our airbag module repair capability ties in closely with our broader ECU work — if you've got a vehicle with multiple electronic faults, our ECU repair service and ABS module repair service may also be relevant to your situation.
Why Trust The Vehicle Check with Your Airbag Module?
The Vehicle Check has been repairing automotive electronics at component level for well over a decade. It's core business. We've worked on modules from nearly every mainstream manufacturer sold in the UK and have encountered the edge cases, the tricky variants and the modules that other repairers send back unfixed.
That focused specialism matters. When your airbag system is involved, you want the module back in the hands of someone who does this constantly, not someone who does it occasionally between servicing and MOT work.
Ready to get started? Contact us here or call 0203 489 2610 — we're happy to talk through your specific module and vehicle before you post anything.
Crash Data Reset — Frequently Asked Questions
Crash data is information permanently written into your airbag control module during or after a collision — even a minor one. Once stored, it locks the module and prevents the airbag system from functioning, causing a permanent SRS warning light. Standard diagnostic tools cannot clear it. Resetting it at hardware and firmware level restores the module to its original, fully operational pre-crash state, saving you the cost of a new module.
Start by disconnecting your vehicle's battery and waiting at least 15 minutes before touching any airbag components. Remove the module carefully — it's usually located under the centre console or dash — wrap it in two or three layers of bubble wrap, and place it in a rigid cardboard box with padding around it. Include a note with your name, return address, vehicle details and phone number. Post to: Office 13, 25 Mollison Avenue, Enfield, EN3 7NJ using a tracked service. Royal Mail Special Delivery is a solid choice.
We confirm receipt by email, and notify you again when your module has been repaired and is on its way back. Return postage is free — your module comes back to you via tracked delivery at no additional charge. You only pay for the repair itself.
No — because we reset your original module rather than replacing it, it remains matched to your vehicle. There is no VIN registration, coding or programming required when you refit it. Simply plug it back in and the airbag system should operate normally. This is one of the key advantages of crash data reset over buying a secondhand or new replacement module.
Yes, absolutely. Crash data can be written to the module even if no airbags deployed. The module stores data whenever its internal sensors detect an impact above a certain threshold — which can include relatively minor accidents, hard kerb strikes or low-speed collisions. If your SRS light came on after any kind of impact and won't clear with a standard scan tool, crash data is the most likely cause.
The list above covers our most requested services — but it is far from everything we do. If your unit is not listed, get in touch. Our technicians have most likely seen it before and can help.
